So they changed the rules to meet the target promised which is already farcical, and they still can't hit the target based on the new criteria?
Impressive.
I am sure that you are right about that.
My experience:
Because my wife has a number of symptoms, I registered for two home test kits.
They arrived last Friday afternoon.
The first thing you have to do is to register them which I did.
We then carried out the necessary test, back of the throat and nasal passages.
You then have to phone a number to arrange for the kits to be collected.
This did not go well because it became clear that the person wasn't really sure what to do. I spent ages on the phone giving repeated information only to be told that I had to phone the next day because I had phoned after 7pm.
Anyway. I phoned up on Saturday morning and was told that it had been arranged for the kits to be collected between 8am and 4pm.
No one came to collect them.
I phoned again this morning to be told that they would definitely be collected between 8 and 4.
Yet again, they were not collected.
When I phoned again, I was told that by now, the tests would be invalid because of the time.
The person apologised and said that this was a pretty common problem.
So I will have to go online again tomorrow and order another 2 test kits.
Now. I fully appreciate that this system is new and will take a bit of time to bed in.
But. If my experience is not uncommon, I have to wonder how many of the claimed tests have actually been completed....