fans tend to overrate their own players. Rafael is a fan favorite and he gets away with lots of things. I was very excited about him during his first years. In the end he didnt live up to my expectation. He joined us 6 years ago and still couldnt fill the gaping void on the RB position. Injury records matter. A player who cant stay fit for over such a long period of time is not reliable, especially as defender, where you dont want to switch things around every match. Furthermore he is responsible for many defensive blooper. He is a very elegant player who is easy on the eye. Its lovely to watch him with the ball, but thats overshadowing his short comings.
We can stick with Rafael and pray for a miracle. A miracle, that he stops being injured all the time and that he gets consistent. Its certainly possible, but after such a long time the team should access alternatives.