Dear Mr
Thank you for contacting us. To allow us to reply promptly to your concerns, and to ensure we use our Licence fee resources as efficiently as possible, we’re sending this response to everyone. We’re sorry that for this reason we can’t reply personally to you on each point which has been made.
Laura Kuenssberg is a journalist that uses social media as part of her job.
Like many others, Laura quote-tweeted a thread by Omar Salem, who had written himself about his encounter with the PM on social media. He also describes himself as a Labour activist, so we don’t consider it was inaccurate to describe Mr Salem this way. Our editorial guidelines require us to give ‘appropriate information’ about the affiliations of the people involved in our News stories. Giving our audience as much information as possible enables them to make up their own minds and gives them the chance to hear the story in full. We also made it clear in our News coverage the reasons to why Mr Salem was at the hospital in the first place.
Mr Salem has stated on Twitter, “@bbclaurak is doing her job without fear or favour, which is a vital part of democracy.”
We strongly refute any suggestions that there was malicious intent behind Laura’s Tweets. News management have been made aware of your comments.
Kind Regards
BBC Complaints Team