If you didnt complete the online travel report like me, you have to goto the ticket office in person i have just found out. Now i have to do a 400 mile round trip for my ticket. They only gave us 3 days to fill in this report. I was on the piss celebrating in manchester. It was impossible to get on the internet. Well done TO yet again!
All Roads Lead to Rome - ALL TRAVEL/TICKET INFO FOR FINAL HERE
- Thread starter VP
- Start date
Do you have to go T, are could you not send one of us local lads.
I don't mind doing it for you.
I don't mind doing it for you.
25 minutes at international rates on a mobile on hold to the United ticket office, and counting
And no choice but to continue, today is the only day you can sort out having tickets posted out
Wankers
And no choice but to continue, today is the only day you can sort out having tickets posted out
Wankers
Does it have to be you calling them Brad?
I tried at 9.30 and was on hold for 25 mins. I gave up.
Well I have to give em all the right details so ay
My call is important to them apparently...
kin'ell it's a farce!
You want me to bring you the ST's out to Rome?
You want me to bring you the ST's out to Rome?
If i hear "Carrick to Sheasy" again, i might have to kick something.
I have to go with my passport. All because i have to fill in this thing for the italians about where im staying etc. Whats the point of having a paasort which enables european travel!
Well im going to pop up on sat for a day trip and just hit the bars around manc at lunch time. Seems the best option.
After an hour and 20 minutes of being on hold, they've finally seen fit to add me to the queue...
Have I ever mentioned I think the folk at the ticket office are lovely wonderful folk, and the whole operation is run to tip top exacting standards? No? I feckING WONDER WHY????
Gets better mate, you don't have to tell them where you're staying
They're literally gunna take your name, DOB and passport number off you, and thats it
So is this the only day you can arrange this?
48 mins and counting.
By 5pm today to get your tickets delivered for £15 aslong as you have filled in the online travel form. If not, then its a trip to OT TO yeah!!!
By 5pm today to get your tickets delivered for £15 aslong as you have filled in the online travel form. If not, then its a trip to OT TO yeah!!!
Its a joke. I have been on hold for 75 mins. Glad its my work phone.
Though finally, i have the option to request a callback.
After an hour and a half my phone died, even though it was supposedly charging
I'm back on the case again now, but this is utterly ridiculous, and I'll be contacting whoever I need to because I want my money back for these calls, it's a fecking scam
I'm back on the case again now, but this is utterly ridiculous, and I'll be contacting whoever I need to because I want my money back for these calls, it's a fecking scam
PM Me your phone number. I will then tell the TO to call you when they ring me back.
I will also sign you up for ringtones at £12 a time!!!
Hehe
Well I finally had some decent news on that score, turns out I'm on a cracking phone plan, this is only costing 4p per minute. Which while still adding up, isn't nearly as bad as it could have been
I don't trust those cnuts to ring me back - based on the fact I tried their call back service one time before and they just didn't bother - so I'm staying on. No feckers denying me going to Rome
The called me back, but my phone must have been out of range so they left a voice mail for me to call them back!!!
feck sake.
fecking hell
If it's any consolation, the waiting time seems to be dropping a little, I was in the 'queue' after a mere hour of waiting this time. 20 people left to shift
Well I got through
I was back to being calm again, until she told me I could only have my own ticket sent, my dad would have to ring again. I pointed out he wouldn't get through in time because of the waiting time. At which point she saw fit to inform me I'd only been waiting 30 minutes. I politely replied I had been waiting 1 hour 40 minutes and 9 seconds, and that this was the 2nd time I'd attempted calling today. She insisted I'd only been waiting 30 minutes. This did not go down well, and I informed her of my feelings at this time
Eventually we had the fascinating scenario of my Dad being pulled out of his business meeting, so he could talk on his works phone, via my mums phone, via Skype, via my mobile, via the United ticket office phone to confirm his name, DOB and home address, so they'd send his ticket out via the post as well
WANKERS
I was back to being calm again, until she told me I could only have my own ticket sent, my dad would have to ring again. I pointed out he wouldn't get through in time because of the waiting time. At which point she saw fit to inform me I'd only been waiting 30 minutes. I politely replied I had been waiting 1 hour 40 minutes and 9 seconds, and that this was the 2nd time I'd attempted calling today. She insisted I'd only been waiting 30 minutes. This did not go down well, and I informed her of my feelings at this time
Eventually we had the fascinating scenario of my Dad being pulled out of his business meeting, so he could talk on his works phone, via my mums phone, via Skype, via my mobile, via the United ticket office phone to confirm his name, DOB and home address, so they'd send his ticket out via the post as well
WANKERS
Was your dad on your application?
Im still on hold. 48 min. I have spent over 3 hours on hold today.
Yes. She said it didn't matter, everyone has to do it individually, or both be on the phone at the same time
What a fecking farce, I'm lucky enought that I got out of school yesterday to go pick up my tickets from TO
Collected my tickets today from TO. Passport required that matches the ST holder, but not the person travelling. 20 mins queue.
The post-out sounds an absolute farce.
T2000 - if you're having to drive up from London, you might need to pick up Imps on the way as he's also having problems getting his one posted!
The post-out sounds an absolute farce.
T2000 - if you're having to drive up from London, you might need to pick up Imps on the way as he's also having problems getting his one posted!
Still don't get that part.
What's the ST holder got anything to do with it if they aren't going
Its a joke. They are only accepting posting requests today. Whats going to happen to all those peoples tickets that cant make it to Manchester in the next week and have not realised they only had an 8 hour window to call the ticket office.
Why have they only given themselves a day to sort this?
They should have been taking requests for postage as soon as the ballot results were out.
Why have they only given themselves a day to sort this?
They should have been taking requests for postage as soon as the ballot results were out.
Coming up to cut off point, everyone manage to get sorted?
Im thinking of doing the train or coach up and making it a day on the piss in manchester. Im not driving a 400 mile round trip for just a ticket.
Just got off the phone. The girl on the phone wouldnt allow the other ticket to be sent without speaking to the person who it belonged to. So i had to get a girl in my office to impersonate my girlfriend.
Im thinking of doing the train or coach up and making it a day on the piss in manchester. Im not driving a 400 mile round trip for just a ticket.
Phone them.
Call the number, then option 1 and option 1 again, then listen to all the season ticket guff. Finally, enter your membership number and you get nearer to the front of the queue. You can then request a call back.
I only found this out after hours of holding when i selected option 4.
This is what I initially said about Brad's problem as well. He could've easily had a mate impersonate his dad. What a ridiculous system!
I am glad I live 6 miles from OT , could nip in after rush hour this morning and
have done with it in 15 mins. So all you out of towners have my sympathy,
especially as the TO seem to have got as tyrannical as UEFA these days.
Nightmare...........
Hope everyone has a safe journo to and enjoyable stay in Roma ......
Hope the boys do us proud........
have done with it in 15 mins. So all you out of towners have my sympathy,
especially as the TO seem to have got as tyrannical as UEFA these days.
Nightmare...........
Hope everyone has a safe journo to and enjoyable stay in Roma ......
Hope the boys do us proud........
A limited number of returns available from TO from 8am tomorrow (personal calls only, not on phone) for ST holders chubbed in the first ballot who have at least 1 Euro application credit.
Some people got tickets without any credits
By the beggining of next week they'll start giving tickets to any season ticket holder who walks through the TO doors.