100% agree. The biggest problem with the system, as I understand it, is how it was portrayed in the beginning. It absolutely was presented as our saviour, and we now know that just wasn't realistic. To me there's three reasons for that:
- We (the government primarily, but also the people) were desperate for a positive message, and unknowingly deceived ourselves into thinking it could prevent another quarantine because the alternative was a bit too much to process in those darker moments;
- We're a technophilic country, most of the West are but us and the US lean more heavily in that direction, and so the idea that technology could be our saviour, especially with technological heroes like Apple and Google getting involved, came naturally; and
- The government tend to think like @finneh that private industry are just better at everything because of the magic of "innovation" and some other wooly metaphors from Milton Friedman that you can apply religiously in any scenario, so when there was an opportunity for them to get involved, and they told us they could do all this stuff, well of course they're right they're the most successful businesspeople in our country, what do these silly civil servants know.
Once it became apparent that none of this was true, they didn't tell us for two reasons. They didn't want to backtrack on yet another thing, and the project was rife with corruption so bribes settled down any issues beyond that. It's absolutely insane that we're still paying those private contractors that amount of money for their bullshit, and yet we know it's because they don't want to stop it because it would look bad and because there's bribes involved. There might be the odd person in government who hopes it will eventually work out, but it's plainly obvious it won't. It's bollocks.
But that shouldn't distract us from the limitations of the system. Yes we were misled to begin with, but we are capable of assessing the evidence ourselves too. And we should be expected to, IMO. Still presenting it as a potential saviour that if only the government fixed, we wouldn't have to submit to these restrictions, is not true, and ultimately it's not helpful.