Which is not necessarily a good thing here, because we want to hear the information he has to give as a journalist, when in reality his heart may rule over his head at times.
I've listened to Talk of the Devils for quite a bit and I reckon those guys really love the sound of their voices. They can rumble on about something forever. There are good pieces of information and analysis there, but also plenty of, well, useless crap. That remark from Mitten was one of those, because it was so vague and unclear: Do the players not respond on a personal level, or a tactical level? Is it based just on what he thinks? Have the "People he talked to" contributed to his opinion? Are those people club insiders with actual information or just people of interest who watch the game and form a few like any of us?
He should be giving answers, but he just created questions with that remark. It's not good journalism.