United’s inquiries, the club say, lasted five months as they sought to gain a broader understanding of the audio and images that brought this case into the public domain. United spoke with Greenwood during the enquiries but did not have direct contact with the complainant. Instead, they spoke with her mother, with the knowledge of the complainant. The club say that both the complainant and her mother received the opportunity to both comment on or correct the club’s factual findings, but the club says she did not choose to do so.
At a hearing at Manchester & Salford Magistrates’ Court on October 17, 2022, the court had heard that the complainant had made allegations against Greenwood following an ABE (achieving best evidence) interview — a video-recorded interview with a vulnerable or intimidated witness where the recording is intended to be played as evidence in court at a later date — in January of that year. She then provided a retraction statement in April 2022, meaning she had withdrawn her support from the investigation.
The club also say they received explanations for the audio and video that were posted online and say they are satisfied that Greenwood did not physically abuse the complainant. While the club say these explanations were not contested by the complainant’s family, there has not been an explanation for what appeared to be very damning images and audio to the general public. The club also say they became satisfied that the complainant, based on conversations with her mother, had not been subjected to coercive control by Greenwood. The controlling and coercive charge, which he denied and was later dropped, alleged that Greenwood had made threatening and derogatory comments towards the complainant and accessed and monitored the complainant’s social media accounts.