That's all great but not really relevant to the point I was making. The fact is that as of right now her ticket prices are absolutely massive, so the idea that she really cares deeply about her fans makes me slightly cynical. As soon as you start wedging business practice arguments into it the whole "love my fans, I do" thing just falls apart. And, yes, I include every artist in that sentiment.
And she IS only top of the "biggest tour in history" chart because of the ticket prices right now. Her 2023 portion of Eras (which is the tour these PR folk are talking about when they make that statement) made more revenue than Elton John's farewell tour, despite selling 2 million tickets less.