At least there has been a partial uturn from the club but only for Supporters Clubs and the main issue of kids tickets still remainsMUST Update:
MUST UPDATE ON CLUB’S £66 TICKET PLANS
We wanted to update you on progress in the campaign against the Club’s plans — now implemented — to charge a flat price of £66 to all Members for tickets for the remaining matches of this season. This price will be the same for adults, kids and seniors, and the same wherever you are in the ground.
- CLUB BACK DOWN ON SUPPORTERS' CLUB BRANCHES IMPACT
- MUST SURVEY SHOWS SCALE OF FANS DISCONTENT
- PRESSURE NOW ON CLUB TO REVERSE KIDS PRICES
Since the decision was revealed a week ago, there has been a huge outcry from supporters and in the media. MUST joined the FC58, TRA and other supporters groups including Everton fans, in a protest on Sunday, along with media appearances raising the profile of the issue. On Monday, we met with the Club to discuss the issue through the Fans Advisory Board on which we have membership. This followed direct discussions with MUST and club staff which had preceded that meeting and have continued since to progress reconsideration of the matter.
Club backs down on supporters club branches
We have pressed hard on the effect on all fans in the discussions we have had. Overall, the Club is standing firm in its position, except for in how it relates to Supporters Club Branches where they have reformed how it will be implemented.
MUST has brought together a community of around 150 official supporters clubs (and still growing) which has been invaluable in many ways, including enabling branches to communicate with each other directly and share issues and solutions. The group has also helped us better represent branches to the club.
A new branches subgroup of the Fans Forum has also just been formed, composed of Branch Secretaries, some FF members as well as MUST reps with branch connections or roles. This group engaged with the club on the £66 issue and was supported by MUST with direct dialogue to progress to a decision. This proved a winning formula: the club confirmed that branch allocations of members’ tickets would not be repriced to a flat rate of £66 for future matches this season.
While this is a huge relief for branches, the core problem remains. We strongly disagree with the rationale behind this price hike. While we recognize the financial pressures the Club faces, seeking additional funds through ticket price increases is short-sighted and risks doing more harm than good, both in the short- and long-term.
MUST survey shows scale of discontent
More than 4000 of you have participated (thus far, it is still live) in our recent survey on this issue and your voice is loud, clear and near-unanimous. There is a live survey dashboard linked here for those interested in the detail and comments, but the headlines are as follows:
Pressure now to reverse kids prices decision
- 68% of fans will attend fewer games, one way or another
- 97% think the changes will alienate the next generation of fans
- 65% are unhappy with the ownership and management of the Club, against only 12% who are happy
- The most common words people associate with the decision are ‘disappointed’, ‘angry’ and ‘exploited’. Only 3% of fans are ‘understanding’ of the decision.
- 99% of fans think it is important that the Club consult properly with supporter representatives before making any further changes to ticketing.
The recent hike in member ticket prices, particularly for children, is by far the most unpopular decision the Club has made since the partial ownership change earlier this year. It has created a significant rift with the fanbase, and the Club must act urgently to repair the damage.
The steep increase for kids’ tickets, which have more than doubled to £66 in many cases, is especially damaging. For a parent and child to attend a match, the cost is now £132—roughly double what it was before. This places a heavy financial burden on families and risks alienating young supporters, the very future of the Club’s support.
In our discussions and campaigns, we will prioritize this issue and urge the Club to reconsider. This is not just about fairness; it’s about the long-term sustainability of the Club’s relationship with its fans. Pricing out children harms the pipeline of future supporters and ultimately undermines the Club’s own commercial interests.
The bond between a football club and its fans is unique—far beyond a simple business-customer transaction. It’s a source of immense value, driving loyalty, matchday atmosphere, additional spending by fans and sponsorship appeal too. When nurtured, this relationship delivers financial and emotional rewards for both the Club and its supporters. For match going fans the way the club approaches pricing of tickets is fundamental to the perception of that relationship. If fans feel the club is exploiting that loyalty through ticket price rises they can quickly destroy the huge added value of supporter loyalty at the stroke of an accountant’s pen. Then a short term revenue increase becomes a much greater long term loss.
Preparing for next year
Finally, we share the concern that so many have expressed, namely that this change could be the “thin end of the wedge” and that there is a risk of worse to come. We will do everything in our power — directly with the club and as members of the Fan Advisory Board and Fans Forum — to protect ticket prices and ensure ticket policies are designed to appreciate fans, not punish them. This is in the best interests of our Football Club too and it is our job to ensure the senior management and owners share this crucial understanding. The lack of consultation around this change can’t be repeated, and we are actively pressing the club to remember its commitments.
Many thanks for your continued support
I absolutely think the prices for OAPS and children are crazy, but this survey is meaningless. Do you think people would be happy with a price increase?MUST Update:
MUST UPDATE ON CLUB’S £66 TICKET PLANS
We wanted to update you on progress in the campaign against the Club’s plans — now implemented — to charge a flat price of £66 to all Members for tickets for the remaining matches of this season. This price will be the same for adults, kids and seniors, and the same wherever you are in the ground.
- CLUB BACK DOWN ON SUPPORTERS' CLUB BRANCHES IMPACT
- MUST SURVEY SHOWS SCALE OF FANS DISCONTENT
- PRESSURE NOW ON CLUB TO REVERSE KIDS PRICES
Since the decision was revealed a week ago, there has been a huge outcry from supporters and in the media. MUST joined the FC58, TRA and other supporters groups including Everton fans, in a protest on Sunday, along with media appearances raising the profile of the issue. On Monday, we met with the Club to discuss the issue through the Fans Advisory Board on which we have membership. This followed direct discussions with MUST and club staff which had preceded that meeting and have continued since to progress reconsideration of the matter.
Club backs down on supporters club branches
We have pressed hard on the effect on all fans in the discussions we have had. Overall, the Club is standing firm in its position, except for in how it relates to Supporters Club Branches where they have reformed how it will be implemented.
MUST has brought together a community of around 150 official supporters clubs (and still growing) which has been invaluable in many ways, including enabling branches to communicate with each other directly and share issues and solutions. The group has also helped us better represent branches to the club.
A new branches subgroup of the Fans Forum has also just been formed, composed of Branch Secretaries, some FF members as well as MUST reps with branch connections or roles. This group engaged with the club on the £66 issue and was supported by MUST with direct dialogue to progress to a decision. This proved a winning formula: the club confirmed that branch allocations of members’ tickets would not be repriced to a flat rate of £66 for future matches this season.
While this is a huge relief for branches, the core problem remains. We strongly disagree with the rationale behind this price hike. While we recognize the financial pressures the Club faces, seeking additional funds through ticket price increases is short-sighted and risks doing more harm than good, both in the short- and long-term.
MUST survey shows scale of discontent
More than 4000 of you have participated (thus far, it is still live) in our recent survey on this issue and your voice is loud, clear and near-unanimous. There is a live survey dashboard linked here for those interested in the detail and comments, but the headlines are as follows:
Pressure now to reverse kids prices decision
- 68% of fans will attend fewer games, one way or another
- 97% think the changes will alienate the next generation of fans
- 65% are unhappy with the ownership and management of the Club, against only 12% who are happy
- The most common words people associate with the decision are ‘disappointed’, ‘angry’ and ‘exploited’. Only 3% of fans are ‘understanding’ of the decision.
- 99% of fans think it is important that the Club consult properly with supporter representatives before making any further changes to ticketing.
The recent hike in member ticket prices, particularly for children, is by far the most unpopular decision the Club has made since the partial ownership change earlier this year. It has created a significant rift with the fanbase, and the Club must act urgently to repair the damage.
The steep increase for kids’ tickets, which have more than doubled to £66 in many cases, is especially damaging. For a parent and child to attend a match, the cost is now £132—roughly double what it was before. This places a heavy financial burden on families and risks alienating young supporters, the very future of the Club’s support.
In our discussions and campaigns, we will prioritize this issue and urge the Club to reconsider. This is not just about fairness; it’s about the long-term sustainability of the Club’s relationship with its fans. Pricing out children harms the pipeline of future supporters and ultimately undermines the Club’s own commercial interests.
The bond between a football club and its fans is unique—far beyond a simple business-customer transaction. It’s a source of immense value, driving loyalty, matchday atmosphere, additional spending by fans and sponsorship appeal too. When nurtured, this relationship delivers financial and emotional rewards for both the Club and its supporters. For match going fans the way the club approaches pricing of tickets is fundamental to the perception of that relationship. If fans feel the club is exploiting that loyalty through ticket price rises they can quickly destroy the huge added value of supporter loyalty at the stroke of an accountant’s pen. Then a short term revenue increase becomes a much greater long term loss.
Preparing for next year
Finally, we share the concern that so many have expressed, namely that this change could be the “thin end of the wedge” and that there is a risk of worse to come. We will do everything in our power — directly with the club and as members of the Fan Advisory Board and Fans Forum — to protect ticket prices and ensure ticket policies are designed to appreciate fans, not punish them. This is in the best interests of our Football Club too and it is our job to ensure the senior management and owners share this crucial understanding. The lack of consultation around this change can’t be repeated, and we are actively pressing the club to remember its commitments.
Many thanks for your continued support
Am I right in thinking the ‘supporters clubs’ are the ones from Europe and beyond that they celebrate birthdays for before a game?MUST Update:
MUST UPDATE ON CLUB’S £66 TICKET PLANS
We wanted to update you on progress in the campaign against the Club’s plans — now implemented — to charge a flat price of £66 to all Members for tickets for the remaining matches of this season. This price will be the same for adults, kids and seniors, and the same wherever you are in the ground.
- CLUB BACK DOWN ON SUPPORTERS' CLUB BRANCHES IMPACT
- MUST SURVEY SHOWS SCALE OF FANS DISCONTENT
- PRESSURE NOW ON CLUB TO REVERSE KIDS PRICES
Since the decision was revealed a week ago, there has been a huge outcry from supporters and in the media. MUST joined the FC58, TRA and other supporters groups including Everton fans, in a protest on Sunday, along with media appearances raising the profile of the issue. On Monday, we met with the Club to discuss the issue through the Fans Advisory Board on which we have membership. This followed direct discussions with MUST and club staff which had preceded that meeting and have continued since to progress reconsideration of the matter.
Club backs down on supporters club branches
We have pressed hard on the effect on all fans in the discussions we have had. Overall, the Club is standing firm in its position, except for in how it relates to Supporters Club Branches where they have reformed how it will be implemented.
MUST has brought together a community of around 150 official supporters clubs (and still growing) which has been invaluable in many ways, including enabling branches to communicate with each other directly and share issues and solutions. The group has also helped us better represent branches to the club.
A new branches subgroup of the Fans Forum has also just been formed, composed of Branch Secretaries, some FF members as well as MUST reps with branch connections or roles. This group engaged with the club on the £66 issue and was supported by MUST with direct dialogue to progress to a decision. This proved a winning formula: the club confirmed that branch allocations of members’ tickets would not be repriced to a flat rate of £66 for future matches this season.
While this is a huge relief for branches, the core problem remains. We strongly disagree with the rationale behind this price hike. While we recognize the financial pressures the Club faces, seeking additional funds through ticket price increases is short-sighted and risks doing more harm than good, both in the short- and long-term.
MUST survey shows scale of discontent
More than 4000 of you have participated (thus far, it is still live) in our recent survey on this issue and your voice is loud, clear and near-unanimous. There is a live survey dashboard linked here for those interested in the detail and comments, but the headlines are as follows:
Pressure now to reverse kids prices decision
- 68% of fans will attend fewer games, one way or another
- 97% think the changes will alienate the next generation of fans
- 65% are unhappy with the ownership and management of the Club, against only 12% who are happy
- The most common words people associate with the decision are ‘disappointed’, ‘angry’ and ‘exploited’. Only 3% of fans are ‘understanding’ of the decision.
- 99% of fans think it is important that the Club consult properly with supporter representatives before making any further changes to ticketing.
The recent hike in member ticket prices, particularly for children, is by far the most unpopular decision the Club has made since the partial ownership change earlier this year. It has created a significant rift with the fanbase, and the Club must act urgently to repair the damage.
The steep increase for kids’ tickets, which have more than doubled to £66 in many cases, is especially damaging. For a parent and child to attend a match, the cost is now £132—roughly double what it was before. This places a heavy financial burden on families and risks alienating young supporters, the very future of the Club’s support.
In our discussions and campaigns, we will prioritize this issue and urge the Club to reconsider. This is not just about fairness; it’s about the long-term sustainability of the Club’s relationship with its fans. Pricing out children harms the pipeline of future supporters and ultimately undermines the Club’s own commercial interests.
The bond between a football club and its fans is unique—far beyond a simple business-customer transaction. It’s a source of immense value, driving loyalty, matchday atmosphere, additional spending by fans and sponsorship appeal too. When nurtured, this relationship delivers financial and emotional rewards for both the Club and its supporters. For match going fans the way the club approaches pricing of tickets is fundamental to the perception of that relationship. If fans feel the club is exploiting that loyalty through ticket price rises they can quickly destroy the huge added value of supporter loyalty at the stroke of an accountant’s pen. Then a short term revenue increase becomes a much greater long term loss.
Preparing for next year
Finally, we share the concern that so many have expressed, namely that this change could be the “thin end of the wedge” and that there is a risk of worse to come. We will do everything in our power — directly with the club and as members of the Fan Advisory Board and Fans Forum — to protect ticket prices and ensure ticket policies are designed to appreciate fans, not punish them. This is in the best interests of our Football Club too and it is our job to ensure the senior management and owners share this crucial understanding. The lack of consultation around this change can’t be repeated, and we are actively pressing the club to remember its commitments.
Many thanks for your continued support
There are Supporters Clubs in England and other parts of UK tooAm I right in thinking the ‘supporters clubs’ are the ones from Europe and beyond that they celebrate birthdays for before a game?
How do they get the reduced rates but local fans don’t!?
Still. I have friends that struggle to get tickets that live 5-10 mins from the ground. Not only that but if they manage to find some now they’re £66There are Supporters Clubs in England and other parts of UK too
This is a real shame. People like your lad are the fans of the future. If you can no longer afford to take him (and I don't blame you at those prices), he could easily lose interest in United and go and support some other team.It was interesting looking at the queue for the ticket drop this week, 10am less than 3000 in the queue normally would 50k plus. The price rise is bitterley disapointing I take my son who is 5 he's hooked on United, and now unless this changes we're priced out I cannot justify spending 132 quid. I think this will be the thin end of the wedge if INEOS back down on this it won't be back to the previous concession prices.
Still. I have friends that struggle to get tickets that live 5-10 mins from the ground. Not only that but if they manage to find some now they’re £66
The bit in bold is interesting. Wasn't the (perceived anyway) reason for the move to the official app to try and stop all the touts and ticket scams?Ye I get you - the backtrack from the club on Supporters Clubs does nothing for the most local fans who won't belong to one
As I mentioned here before, the new higher price makes getting forwarded tickets from current ST holders much more valuable as you get the prices from the start of the season - for many games tickets are available at around £40 in the ticket exchange thread on here, direct your friends there
There are also lots of Facebook groups for similar ticket exchange, although you have to be more careful as scammers also try to take advantage there
Actually I just checked and I'm wrong, there are some pretty local Supporters Clubs - several in Cheshire/Lancashire and even a couple in Greater Manchester.The bit in bold is interesting. Wasn't the (perceived anyway) reason for the move to the official app to try and stop all the touts and ticket scams?
On a sidenote relating to the first point you made, it's sad that local supporters groups aren't really a thing anymore.
When I lived in Prestwich in 2014, our local one was great. They used to regularly organise nights in local pubs with former players. Was a good way for people to meet other reds. Especially great for some of the older lads who were often a bit isolated living on their own.
You'd almost always get sorted for a ticket aswell if you wanted one.
That's true. If we have to pay more then don't dare you allow any player, like Rashford, to half arse it.Why the feck should people continue to pay these fees for the privilege of watching Marcus Rashford stroll around the pitch with a face like a slapped arse for 90 mins. There should be protests.
Yeah it's shocking from the club, especially targeting kids. There's no defending it.There isnt one acceptable answer in that, glad Mitten put him to task. Basically i dont want to rinse poor people, but i will ananyway
I guess its not possible to have a owner who isnt a complete cnut
I’m becoming more disgusted with wealthy owners.I’m becoming more and more tired of football.
The atmosphere in the stadium will diminish.They want a ground full of tourists and sponsors.
Actually I just checked and I'm wrong, there are some pretty local Supporters Clubs - several in Cheshire/Lancashire and even a couple in Greater Manchester.
Didn't even realise there is one based in Sale, just down the road from me.
The app does not much to stop touts apart from tracking all transactions
Yep. At the time, when the players will ultimately need the fans more than ever.The atmosphere in the stadium will diminish.
Well according to Jim in UWS we shouldn't be cheaper than fulham a club actively pricing its own fans out. I'm gutted for my lad but hopeful some sort of accomodation can be found, I have coughed up for West Ham but won't next season at that priceThis is a real shame. People like your lad are the fans of the future. If you can no longer afford to take him (and I don't blame you at those prices), he could easily lose interest in United and go and support some other team.
you’ll have to speak louder, he’s currently duck-taleing in all his bullion.Happy now Jim?