I can think that on the technology side, having data analysts, sports scientists and a modern scouting department would be suffering massively under the Glazers.
I think it's also to do with the appointments, you hire bad managers essentially and don't have the right hierachy or departments. You have a manager, board, kitman, players but not all the other departments other clubs may have so I get that.
His example was the kitchen though, I just think he's using deflection heavily to get away from his own shortcomings here. The issue is he's surplus to requirements because he's fallen of a cliff this year in terms of ability and movement.
United did bring in consultants last year for a restructure, and the good news is for United if it was sanctioned it isn't going to cost more than a few million to fix those problems.