PS3 Install Error 80029564

Mihajlovic

Its Baltic!
Joined
Oct 20, 2006
Messages
12,419
Location
DNVR
It's driving me crazy! Cant install one single demo, it goes up to 14% and stops with that error msg. Not only that but I also cant play new games, just got Far Cry2 and the game requires an update, but during the installation it crashes again and comes up with error number 80029564.

Ive been googling the last hour or so, it's all rubbish. Need some proper help with this. Peace!
 
My Googling suggests that it's something to do with the files getting corrupt, maybe a networking error along the way? How to solve this, well....

Could you give me details on your network setup for the PS3? How it is connected to the net, how it gets its IP, is the IP static or dyamic, how you port forward, is UPNP turned on, etc.
 
PS3 NETWORK SETTINGS

Settings and connections status list:

Internet connection: enabled
Connection: wireless
Signal strength: 100%
SSID: Mihajlovic
BSSID: 00:22:3F:7B:47:60
Channel:11
Security: WPA-PSK (TKIP)
Address Sttings: Automatic
IP: 192.168.1.2
Subnet Mask: 255.255.255.0
Default Router: 192.168.1.1
Primary DNS: 192.168.1.1
Secondary DNS: 0.0.0.0
MAC Address: 00:24:8D:08:41:4F
MTU: Automatic
Proxe Server: Do not use
UPnP: Available
NAT Type: Type 2

Internet Connection Status

Easy>Wireless>Scan>SSID Mihajlovic>WPA-PSK>WPA Key>

Result- Settings List:
Internet connection: enabled
Connection: wireless
SSID: Mihajlovic
Security: WPA-PSK/WPA2-PSK
WPA Key:*******************
Address Settings: Automatic
IP Address: Automatic
Subnet Mask: Automatic
Default Router: Automatic
Primary DNS: Automatic
Secondary DNS: Automatic
MTU: Automatic
Proxy Server: Do not use
UPnP: Enabled

Test Connection
Obtain IP Address: Succeeded
Internet COnnection: Succeeded
PlayStation Network: Succeeded
UPnP: Available
Nat Type: Type 2
Connection Speed Download: 9.1 Mbps
Connection Speed Upload: 323.4 kbps

Media Server Connection: Enabled


My modem is a Scientific Atlanta Cable Modem, connected via Ethernet cable to NETGEAR WIRELESS-G ROUTER WGR614

When I go into www.routerlogin.net to check my router configurations, following comes up:

Internet IP Address

(Box checked) Get Dynamically From ISP
(Box unchecked) Use Static IP Address
IP Address ...
IP Subnet Mask ...
Gateway IP Address ...

The Setup Menu contains loads of options that I have never touched before

Setup Wizard

Setup
-Basic Settings
-Wireless Settings
Content Filtering
-Logs
-Block Sites
-Block Services
-Schedule
Maintenance
-Router Status
-Attached Devices
-Backup Settings
-Set Password
-Router Upgrade
Advanced
-Wireless Settings
-Port Forwarding / Port Triggering
-WAN Setup
-LAN Setup
-Dynamic DNS
-Static Routes
-Remote Management
-UPnP

------------------

I've read a bit on other forums but all suggestions are so inconsistent and most of them dont work (like 'dont do Background Download', switch off modem and router for more than two minutes, etc.) The strange thing is I have downloaded demos previously and it installed just fine, all over sudden it stopped. Internet is working good as always, online gaming, all that. It's just the installation process that's messed up and now obviously that I cannot even play a brand new game because I cannot install the required game update.Very annoying. Cheers for looking into this!

Edit: My UPnP is ON. The Portmap Table shows this:

Active: YES
Protocol: UDP
Int. Port: 3658
Ext. Port: 3658

Im not sure if I have a dynamic or static IP, I guess based on the Basic Settings on my Router Manager the dynamic is checked while the static is unchecked.
 
I'm going to make a suggestion and do so that you can try it as easily as possible. I'm going off the online manual I found for your router here.

On the PS3, turn UPNP off.

On your router, in the LAN IP Setup, add 192.168.1.2 to the reservation list, and stick in the MAC Address of the PS3.

On your router, under the WAN Setup, place 192.168.1.2 into the default DMZ server field.

Turn everything off.

Turn on the modem, the router, your computer, the PS3. Lets see what happens.
 
Ok, I changed everything like you said, still not working. :(

- Tried to install a small demo, installation error came again after 14%.
- Tried to update FarCry2 (update version 1.04), 32 MB, downloads completely but crashes at 14% installation.

What a strange thing!


These are the new router settings:

WAN Setup

(unchecked) Disable SPI Firewall
(checked) Default DMZ Server 192.168.1.2
(checked) Respond to Ping on Internet Port
MTU Size (in bytes): 1500
NAT Filtering: Secured (checked) Open (unchecked)


LAN Setup

LAN TCP/IP Setup

IP Address: 192.168.1.1
IP Subnet Mask: 255.255.255.0

(checked) Use Router as DHCP Server
Starting IP Address: 192.168.1.2
Ending IP Address: 192.168.1.51

Address Reservation
#1
IP Address: 192.168.1.2
Device Name: PS3
Mac Address: 00:24:8D:08:41:4B

UPnP on the PS3 is Disabled.
 
Wtf? I just tried to update FarCry2 again, it failed, then I just tried another three times and now all over sudden it went beyond the 14% and installed it!

At the moment it's Installing Game Data on the HDD.

Hope it worked out now! Weaste you're a fecking genius!!
 
Well, in theory you should now have the PS3 directly connected to the Internet without the router monitoring packets or automatically opening ports, etc. Yet somehow, the data is still getting garbled.

Mine is sort of like yours is now, but it has a static IP outside of the DHCP range. Supid question, but how much free space is there on the HDD?

EDIT: Skip that! :lol:
 
:lol:

Shit Im all excited right now! Something definitely happened with changing the router settings, I've tried it million times before and it never worked. Im gonna try to install some demos now, see what happens.

Free space, almost 65GB. I got virtually nothing on the hard drive apart from saved game standing.
 
I think that this type of thing solves a lot of networking problems with the PS3 because it really doesn't like certain routers, or certain routers don't like it. With UPNP, ports are automatically forwarded when required to the correct place, and it's here where I think a lot of the errors happen. By putting the PS3 into a DMZ (it always needs a static local IP for this - your router is at least kind enough to have a reserve IP option), all ports are open to the PS3, thus the UPNP feature of the router is discarded and the firewall on the router is also bypassed. No recommended for a normal PC, but nobody can hack the PS3 this way, so... As it says in the manual of your router:

Setting Up a Default DMZ Server

The default DMZ server feature is helpful when using some online games and videoconferencing applications that are incompatible with NAT. The router is programmed to recognize some of these applications and to work properly with them, but there are other applications that may not function well. In some cases, one local computer can run the application properly if that computer’s IP address is entered as the default DMZ server.

Note: DMZ servers pose a security risk. A computer designated as the default DMZ server loses much of the protection of the firewall, and is exposed to exploits from the Internet. If compromised, the DMZ server can be used to attack your network.

Incoming traffic from the Internet is normally discarded by the router unless the traffic is a response to one of your local computers or a service that you have configured in the Ports menu. Instead of discarding this traffic, you can have it forwarded to one computer on your network. This computer is called the Default DMZ Server.

The WAN Setup menu, shown below lets you configure a Default DMZ Server.

To assign a computer or server to be a Default DMZ server, follow these steps:

1. Click WAN Setup link on the Advanced section of the main menu.

2. Type the IP address for that server. To remove the default DMZ server, replace the IP address numbers with all zeros.

3. Click Apply.
Click to expand...

Hopefully this will have solved your problem. If not, we'll have to look at something else. At least it seems to have got half way.
 
Cheers for the info, makes more sense to me now. If it still doesnt work would you then ignore the optional IP and create a static?

I'll try to download a few UK demos now, see what happens. At one point I thought it might be a problem with my user accounts, I have one UK and one fake US account (only so I can get demos unavailable in the UK Store) but I noticed it doesnt matter which store I used, it still wouldn't install.

You know when, during the installation, it get's up to 14% and crashes, does this mean that at least 14% of the download file are actually installed (if so, could I then simply install it five times in a row to reach the 100%)? Or is this totally irrelevant?
 
In theory, depending on what it is, you should be able to carry on if the error was a download error. If it's an install error, it's best to get rid of it and download it again from scratch. Updates I would expect install as you download. Demos, or anything from the PS Store, kill them and redownload.
 
Companies use a DMZ a lot, but the thing in the DMZ would be another router, and behind that everything that can be accessed from the Internet - Web Servers, Application Servers, etc. The local network PC boxes would then be behind the firewall in the first router, and those behind the DMZ could not access the local network because they are behind another router. For the local LAN to access the stuff in the DMZ in this case, they would have to go out to the Internet and then back in.
 
WeasteDevil said:
In theory, depending on what it is, you should be able to carry on if the error was a download error. If it's an install error, it's best to get rid of it and download it again from scratch. Updates I would expect install as you download. Demos, or anything from the PS Store, kill them and redownload.
Click to expand...

Downloading is ok, installing failes as usual. It creates a 'corrupted data' file which I delete. Im downloading the same demo again, for the fourth time now, still nothing. I guess the FarCry update was a simultaneous download-install process.

What you reckon?
 
Do you think it's going to make a difference if I connect the console straight to the modem with an ethernet cable (bypassing the wireless router completely)?? I didnt check that before because Id need a 10-15 meter long cable.
 
WeasteDevil said:
This is what I was going to suggest. At least then you will know whether the problem is with the router or not.

Can't you just move the PS3 to where the modem is?
Click to expand...

Modem and the whole Virgin box is fixed upstairs, that's where I had my old computer. The PS3 is downstairs connected to the giant TV. I just thought Im quickly going to order a 15m cable, it's only around £3, should take a few days, then I'll know. Next thing I thought is taking the console to a friends place, use his internet and see what happens?
 
Weaste, I have now tried to connect to the PS3 via Ethernet cable. I am connected directly from my Scientific Atlanta Cable Modem into the PS3. Problem is whatever I do in the PS3 Network Settings it always comes up with an error msg "The attempt to obtain an IP address timed out".

I always selecting the easy set up, automatic, etc. Any ideas? It's driving me insane!
 
WeasteDevil said:
You're having some good fun with this, I can tell.

You've set all the settings back to flat and told it you're on a wired network? What does the Internet Connection Test say?
Click to expand...

When I go to Internet Connection Settings:
Select a setting method- I klick on EASY-
...checking network configuration...
The attempt to obtain an IP address times out.

If I do the same but klick on CUSTOM, I do the following:

Select a connection method : Wired Connection
Select the operation mode: Auto-Detect
IP Address Setting: Automatic
Set DHCP host name: do not set
DNS Setting: Automatic
MTU: Automatic
Proxy Server: do not use
UPnP: disable

Connection Test: ...obtaining IP Address...
FAILED

I never ever thought this would be so complicated! :(
 
you could try to reset your ps3 - format it or system restore it, whatever option there is to bring it to default settings

or you could try another hdd...
 
FreakyJim said:
you could try to reset your ps3 - format it or system restore it, whatever option there is to bring it to default settings

or you could try another hdd...
Click to expand...

I did the reset already and I also reformated it, took about 4 hours or so! Still nothing, can't install the update. So far from what I've googled it seems to be a common modem/router problem, that's what I find so complicated.
 
Update: I was finally able to obtain an IP address on the PS3.

I went to the NETGEAR router settings and disabled the SPI Firewall. Before that I tried to reset everything, the modem, the router, did several restarts, etc. Just trying to update the PS3 system, let's see what happens.

:D

OK, first of all I finally managed to update the system! I could cry. After disabling the SPI Firewall on my Router Settings, I tried to update the PS3 system and it failed again. Then I went back into my Router Settings and unchecked (enabled) the SPI Firewall and tried to update the system, and it worked.

I have no idea if this is what triggered it to work again, maybe it has got nothing to do with it, it's the only changes that I made that I'm aware of.

At least now I hope to be able to update my existing games. I'm downloading a demo from the PS3 Store at the moment, those demos wouldn't install as well, let's see if it works out this time.
 
Wow, check this out, I just found out my Netgear Router has an old firmware, problem being that I cannot upgrade the latest Netgear firmware because my router is from Virgin. And apparently you just can't upgrade it.

Best thing is the latest upgrade has some important bug fixes such as 'corrupted download files', etc.

The scientific question now is how to upgrade it? I've already found some stuff on the web but it seems to be so extremely complicated that I'd rather just buy a brand new router then mess around with this crap forever!
 
WeasteDevil said:
So, Virgin gave you a spazzy router with their own customised firmware on it? All makes sense now.

My cable company gave me a modem, and I plug that into the router I bought myself.
Click to expand...

Exactly!

This is what Im gonna do as well, just buy another router which I can update on regular basis. I'm almost certain it's gonna work then. I saw some nice Netgear so called N-Routers for ca £50.

Anyway, thanks for taking time to look into this :)
 
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