Attacks on paramedics on the rise (UK)

Fortitude

TV/Monitor Expert
Staff
Joined
Jul 10, 2004
Messages
28,493
Location
Inside right
If anyone can source the BBC report that was on TV yesterday (and is the actual prompt for this thread), it would be much appreciated. I'm on my phone right now so forgive the links as I am sure better can be found with the quick scroll capabilities a mouse provides.

Regardless, this is an issue that I have found that I care deeply about ever since first knowing about it via an A&E (accident and emergency) visit to hospital at 2am on a Saturday night where I saw the level of aggression and threats the staff had to deal with as well as having to essentially stop a male nurse from being attacked (stepping in "de-escalating"). That was about 15yrs ago and at the time I had known of this type of thing, but seeing it at I guess the peak time in a weeks' cycle first hand (night clubbers and raucous drunks etc), really brought home how bad it was for people who are there to help and doing their jobs.

According to reports, things are far worse now than back then and the BBC report yesterday caught me off guard as the segment came on at a point where the TV was background noise. BBC News (601) for anyone who might have seen it.

Pertaining to the same issue, here are a few links:

  • 4 December 2024
Violence and abuse against paramedics and emergency call handlers is on the rise, with reported cases up by more than a third since 2019, the BBC has found.
Almost 45,000 assaults were recorded by ambulance services across England over the last five years, with staff saying they had been punched, kicked, threatened with weapons and subjected to racist, homophobic and religious abuse.
Paramedic Nutan Patel-West, 41, said she had been racially abused "multiple times" while on shift and, during one call-out in 2021, narrowly avoided serious injury after a glass ashtray was hurled at her.
The government said there was a "zero-tolerance approach to this type of behaviour" and warned that those who assault emergency workers can face up to two years in prison.

www.bbc.co.uk/news/articles/crmzy2lgmr7o.amp

"Spitting is the lowest, most disgusting and most disrespectful thing you can do – not to mention the fear of infection risk. It's worse than being punched."
James, 26, a paramedic with London Ambulance Service (LAS), is not alone in facing assaults while on the job.
According to LAS, 739 physical assaults have occurred on staff between January and November this year, 40% of which involved drugs or alcohol.
To try and protect staff, LAS has introduced body-worn cameras, which frontline staff can turn on if they feel threatened or at risk of violence, aggression or abuse.

p0kclb5k.jpg


00:28
Media caption,
Watch: A patient spits in the face of paramedic
James has made that decision on two separate occasions; one incident shows a patient becoming aggressive and spitting at both James and his crewmate, while a second incident shows a female patient attacking him.
"She threatened to smash our faces in and found a scoop to throw at us and then a bin," recalls James.
"You just don't feel safe in a situation like that. You can see from the video, I had been so close to her trying to calm her."
In both cases the recordings led to the perpetrators being prosecuted.

https://www.bbc.co.uk/news/articles/c20n6r1lz58o

An ambulance service said it has seen an "appalling" 89% increase in assaults on its staff over the past five years.
West Midlands Ambulance Service (WMAS) said the number of physical assaults on staff rose from 472 in 2019/20 to 640 in 2023/24. Meanwhile, verbal assaults soared from 768 to 1708 over the same period.
The service is highlighting the abuse as part of a campaign to enable staff to work without fear of attack.
"This sort of abuse can have a profound impact on their lives, with some staff never recovering and actually leaving the service," said chief executive Anthony Marsh.
"Given our staff are there to help people in their hour of need, it is appalling," he added.
The service said alcohol was the most prominent inciting factor, followed by drugs and mental health crises.
Assaults on staff members' race and sexuality were increasingly common, it added, and there had also been threats of death and rape made to 999 call assessors.
A male paramedic in uniform standing in front of an ambulance. Mr Raven is wearing a green ambulance uniform with a blue and white NHS badge on it.

Image caption,
Steve Raven was one of 608 West Midlands Ambulance Service workers who were physically assaulted between 2021 and 2022
Paramedic Steve Raven was attacked in Leominster, Herefordshire, in March 2022. A male patient became aggressive and punched him, leaving him with a broken jaw.
His assailant was jailed and Mr Raven has since returned to work, but said the attack left him traumatised.
"I am still medicated for anxiety and attend counselling," he said. "At the time I thought I was going to die.
"I was there to be helpful and he ended up putting me in hospital... Every day to go to work is always a tough thing to do, but I still want to do my job."
Mr Marsh called for public support to make such abuse "unacceptable".
"Equally, we need the support of the courts to make it absolutely clear that such abuse will not be accepted and severe punishments will be handed down to those who attack our staff," he added.
The Association of Ambulance Chief Executives is highlighting the impact of abuse on the everyday lives of staff as part of a "work without fear" campaign.
Managing director Anna Parry said it was a sad fact ambulance workers faced "the very real possibility of violence, aggression and abuse" every day.

https://www.bbc.co.uk/news/articles/c51ylr146pjo

The other articles continue along the same lines. Imagine being a paramedic and having to worry about being attacked whilst there to offer assistance. Outside of psychosis, can this behaviour be excused? My question is also why are the sentences for attacking medical professionals so weak?

Do we have any on here who encounter this sort of thing? If so, what is your opinion on it and what changes can be made to better protect you?
 
We have the same issue in Germany. Workers say it’s getting worse. I guess people are just fed up with the system and in their helplessness and idiocy, they are attacking these professionals to vent. We have the somewhat same thing happening in the public administration I work for. Citizens are becoming more and more aggressiv. Fortunately, I have little contact with them.
 
Is it a case of more and more people losing their mind or are they specific attacks on the medical system?

If it's the latter; please learn from that Luigi guy. Don't target the poor, hard-working and underpaid workers that just happen to be a part of the system.
 
We have the same issue in Germany. Workers say it’s getting worse. I guess people are just fed up with the system and in their helplessness and idiocy, they are attacking these professionals to vent. We have the somewhat same thing happening in the public administration I work for. Citizens are becoming more and more aggressiv. Fortunately, I have little contact with them.
It used to be that junkies would make false emergency calls and then essentially hijack the vehicles for the drugs and attack the workers if they offered resistance.

As deplorable as that is, it has sense to it and is driven by a drug-addled dependency, but these raw acts of aggression for the sake/fun of it is abhorrent and despicable. I can't really get my head around someone offering assistance having their jaw broken, just like that. Maddening.

Do attacks on paramedics etc. carry the same kind of sentencing as general assault in Germany?
 
It used to be that junkies would make false emergency calls and then essentially hijack the vehicles for the drugs and attack the workers if they offered resistance.

As deplorable as that is, it has sense to it and is driven by a drug-addled dependency, but these raw acts of aggression for the sake/fun of it is abhorrent and despicable. I can't really get my head around someone offering assistance having their jaw broken, just like that. Maddening.

Do attacks on paramedics etc. carry the same kind of sentencing as general assault in Germany?
It’s the same punishment. But there’s a debate if that should change. Don’t know how I feel about that.
 
It’s the same punishment. But there’s a debate if that should change. Don’t know how I feel about that.
They are especially protected via §115 (3) StGB, so that's not quite right. The top end of the sentence is the same as for the general §223 "Bodily Harm", up to five years in prison, but the lower end differs in that there is no option to forego a prison sentence and let attackers get off with a fine. They're discussing raising the upper limit.
 
It will just get to the point where they will be allowed to drive off and refuse care. The scramble to the bottom continues in earnest.
 
You’d have to be a proper bonafide Cnut to attack a paramedic on a call out. Real lowlife scumbag Oxygen thief behaviour.

Same goes for those who leave notes complaining about ambulance parking etc.
Get fecked, you self-important selfish fat head and have a bit of consideration for others around you. :mad:
 
They are especially protected via §115 (3) StGB, so that's not quite right. The top end of the sentence is the same as for the general §223 "Bodily Harm", up to five years in prison, but the lower end differs in that there is no option to forego a prison sentence and let attackers get off with a fine. They're discussing raising the upper limit.
That’s true. Thanks for correcting me.
 
On a similar thread I was recently talking to a police officer about chaperoning detainees in hospitals. Apparently they need three officers to cover one prisoner for the duration, because one can never be alone with them if the other one needs a toilet break etc. In many towns at certain times of day that can mean the entire on-call force occupied in guarding scumbags. Then lots of them play the system because they know if they say they're hurt it will mean a few hours in a nice hospital instead of sitting in a cold holding cell.
 
I would really increase law punishment for who attacks paramedics. I understand pain, frustration and many things that a person might experience when they are in distress. But it never happened before as much as now, and the situations were the same.
 
Obviously it's especially egregious to attack someone who is specifically there to help those in need, but anybody that deals with the general public on a regular basis seems to be dealing with this. We really need to find out what's happening with society that is driving it. As a whole I actually don't think we've become more violent etc. then people were when I was a kid (30 years ago), but in certain situations tensions constantly seem to boil over.

Previous generations managed to get rid of lead paint and lead petrol, we should take whatever this is head on too.
 
Obviously it's especially egregious to attack someone who is specifically there to help those in need, but anybody that deals with the general public on a regular basis seems to be dealing with this. We really need to find out what's happening with society that is driving it. As a whole I actually don't think we've become more violent etc. then people were when I was a kid (30 years ago), but in certain situations tensions constantly seem to boil over.

Previous generations managed to get rid of lead paint and lead petrol, we should take whatever this is head on too.

we didn't become more violent but I am sure more shortfused and that is for the circumstances of constant division and inequality that we are experience everywhere. The social contract that promise things to previous generations had died for many people
 
we didn't become more violent but I am sure more shortfused and that is for the circumstances of constant division and inequality that we are experience everywhere. The social contract that promise things to previous generations had died for many people
I would partially prescribe to this, and wholly agree that growing inequality is a problem, but I've also experienced a lot of decent poor people throughout my life and a whole lot of well off not so decent ones... If anything I think it's more likely that services are worse in poorer places that lead to an increase in those places if that is statistically the case. So yeah, agree that it's a contributing factor, but honestly feel like there is more to it.
 
I would partially prescribe to this, and wholly agree that growing inequality is a problem, but I've also experienced a lot of decent poor people throughout my life and a whole lot of well off not so decent ones... If anything I think it's more likely that services are worse in poorer places that lead to an increase in those places if that is statistically the case. So yeah, agree that it's a contributing factor, but honestly feel like there is more to it.

Sure, I agree that it is not as simplistic as said. And certainly is not as much as about "poor" people because you can be an asshole at any tax bracket but surely economic insecurity puts more on the edge.

Also to expand on the service being worse in poorer places, the services most likely are worse off everywhere than 10-20 years ago. The investments due to the inequality (again, as you point out is not the only explanation but one important factor IMO) in tax distribution didn't allow the infrastructures and public services to grow at the same pace as population growth.

Worse services (not due to professionalism of the medical services but low staffed) + people more on the edge for a number of factors brings us to this, but irrespective if we solve the systemic problem or not, there will be always people that will attack paramedics and other medical staff and that should be punish with harsher sentences IMO. They need to feel as protected as possible to do their job that is essential
 
I would partially prescribe to this, and wholly agree that growing inequality is a problem, but I've also experienced a lot of decent poor people throughout my life and a whole lot of well off not so decent ones... If anything I think it's more likely that services are worse in poorer places that lead to an increase in those places if that is statistically the case. So yeah, agree that it's a contributing factor, but honestly feel like there is more to it.

I agree that inequality is only one contributory factor.

There's a few others. I think our culture has become increasingly narcissistic.
 
We are in a generation of having everything immediately at our finger tips. Patience from patients is thin. I see this especially with younger patients. I'm a male nurse and had been assaulted three times last year...and I don't work in ED. On one occasion I had to be sent (a very short distance to travel) to ED with concussion. I was also involved in two separate incidents of patients attacking other patients. Every single incident I was involved with happened to be with an intoxicated or detoxing patient. We've seen a huge rise since COVID isolation with alcoholics and they can be intolerable with very short fuses.

Our paramedics and hospital transport team get a lot of abuse from patients, mostly due to the sheer wait times for ambulance response. It's terrifying how long someone has to wait for an ambulance now, I can emphasize but to be aggressive physically or verbally is sheer madness to me
 
  • Like
Reactions: Fortitude
It’s the same punishment. But there’s a debate if that should change. Don’t know how I feel about that.
That’s not entirely correct: there is a paragraph in the criminal code & for officials or „equal persons“, such as paramedics, doctors and so on.

I can only speak for my field of activity: these people do get off with quite a lot. Depends on their social life, their problems (drugs or alcohol related), whether it’s their first attack, these attacks sometimes do not even get accused in court - unfortunately.

EDIT: Just read G3079 post, my bad.
 
That’s not entirely correct: there is a paragraph in the criminal code & for officials or „equal persons“, such as paramedics, doctors and so on.

I can only speak for my field of activity: these people do get off with quite a lot. Depends on their social life, their problems (drugs or alcohol related), whether it’s their first attack, these attacks sometimes do not even get accused in court - unfortunately.

EDIT: Just read G3079 post, my bad.
It's better to have two corrections than non.
 
This is unacceptable, would normally say tougher sentences but not sure how effective it would be, as i assume most of the attacks would be by drunks and drug users.
 
This is unacceptable, would normally say tougher sentences but not sure how effective it would be, as i assume most of the attacks would be by drunks and drug users.

If they are in prison, surely the medics in prison are heavily protected and also, others might think twice if it is publicized what can happen to them. The reality is that things can't keep escalating or it will end having less and less professionals which will be bad for everyone
 
It will just get to the point where they will be allowed to drive off and refuse care. The scramble to the bottom continues in earnest.
I'm sure all medical people have the first priority to help someone in need.
But if their safety is threatened, they should have the right to protect themselves and get away.
 
In all seriousness, the ambulance crews all do a fantastic job under challenging cuts and resource problems. Targetting them is out of order
 
You have to ask - WTF is wrong with these people?

You can be certain they'll will be the first to complain when a first responder doesn't turn up because of fear of being attacked
It's not so much a Question of what's wrong with these people...as why is it happening so much more?

Amongst all the "blue light" services there would historically be knowledge of one or two homes in an area where it was widely known that a "problem" individual or family would live. They were a small minority of people and any emergency service would arrive there accompanied by police officers.

After a period of time these families would either move to another town or the main protagonists would inevitably cross the line and be sent back into prison / secure accommodation.

Fast forward 15 years of austerity cuts later and you have huge numbers of people with failing mental health services. Any of them could be entering a mental health crisis and it's pot luck who arrives first on scene...it could be a police officer if they aggravate someone else, or it's an ambulance worker if they report an injury / request help.

There's too many people living on a knife edge of mental health, being medicated but not actively treated, for the emergency services to keep track lick they could do previously. Any situation they walk into can rapidly degenerate into a psychotic incident and we can see the increased prevalence of this from the number of "Loner" attacks from small scale stabbings upto headline grabbing incidents like the Southport Attacks.

Care in the Community has descended into chaos, because of the ridiculously small number of spaces available to support people in crisis. The support needs to range from active treatment centres, through to emergency accommodation for people who are at risk of harming themselves and others, with an additional need for even more secure accomodation for those who are a potential threat.

People are crying out for help, but the UK government only start to listen when a person picks up a weapon and begins to threaten others.
 
It's not so much a Question of what's wrong with these people...as why is it happening so much more?

Amongst all the "blue light" services there would historically be knowledge of one or two homes in an area where it was widely known that a "problem" individual or family would live. They were a small minority of people and any emergency service would arrive there accompanied by police officers.

After a period of time these families would either move to another town or the main protagonists would inevitably cross the line and be sent back into prison / secure accommodation.

Fast forward 15 years of austerity cuts later and you have huge numbers of people with failing mental health services. Any of them could be entering a mental health crisis and it's pot luck who arrives first on scene...it could be a police officer if they aggravate someone else, or it's an ambulance worker if they report an injury / request help.

There's too many people living on a knife edge of mental health, being medicated but not actively treated, for the emergency services to keep track lick they could do previously. Any situation they walk into can rapidly degenerate into a psychotic incident and we can see the increased prevalence of this from the number of "Loner" attacks from small scale stabbings upto headline grabbing incidents like the Southport Attacks.

Care in the Community has descended into chaos, because of the ridiculously small number of spaces available to support people in crisis. The support needs to range from active treatment centres, through to emergency accommodation for people who are at risk of harming themselves and others, with an additional need for even more secure accomodation for those who are a potential threat.

People are crying out for help, but the UK government only start to listen when a person picks up a weapon and begins to threaten others.
Whilst some of this may be true this is not just a UK problem, it's a problem in the US as well, no idea about anywhere else though.

Mental Health, whilst a serious problem, should not be used as an excuse or a mitigating factor to the extent that it is IMO.

Ultimately I think it is more to do with how people have been brought up, a lack of discipline at home or school, political correctness, a lack of accountability and/or respect for any kind of authority

There's a generation that's grown up that has never had to face any real consequences for many of their actions